Car Division
Policies
Lesson
Cancellation Policy:
If you need to cancel or change a scheduled driving lesson, we
require at least 48 hours notice. If notification is received in
less than 48 hours we may not be able to accommodate the change.
For Sunday and Monday appointments notice must be received
before 5:00pm on the preceding Friday.
Cancellations and lesson changes are NOT accepted by email.
If the school receives late notification of a change or
cancellation and you wish to reschedule that lesson, a
rescheduling fee will apply. If you have questions regarding
rescheduling fees, please contact our office.
Road Test Cancellation Policy:
We require at least
72 hours notice (not including weekends) to cancel or reschedule
a road test.
Road Test Fees:
Road test, licensing, medical, and
other administrative fees charged by ICBC are the responsibility
of the student. No such fees are included in the pricing of any
of our courses.
In-Vehicle
Lessons:
All vehicle lessons
are conducted on a one-on-one basis, with only the instructor
and the student in the training vehicle throughout the entire
lesson, unless the student specifically requests there be
another person present during the lesson.
Payment Plans:
All driving lessons for Class 4, 5, and 7 must be paid before or
on commencement.
Class 4 accounts must be paid in full by the first in-vehicle
lesson.
For GLP Programs:
A flexible pre-arranged payment plan may be set-up if requested
(hours of training received and payments must remain at par). If
full payment has not been received by final lesson, the
Declaration of
Completion will not be issued until payment is received.
Return Policy:
If you wish to discontinue your training, we will refund the
portion that was not completed based on the amount of hours
completed, minus a $50 administration fee.
If you discontinue, the package rate is no longer in effect
therefore the full amount of each lesson will be subtracted from
the package amount. If more than 3 hours of theory has been
completed, we cannot issue a refund for theory classes. For a
more detailed version of our refund policy, please contact our
office at 604-988-1138.
School Pick-up Locations:
Capilano University:
parking lot 7, lower lot
Argyle:
main entrance on
Frederick Road
Carson
Graham:
main entrance on Jones Ave
Sutherland:
entrance on
Sutherland Ave
Handsworth:
main entrance on
Edgewood Street
STA:
main entrance on
Keith Road
Windsor:
main entrance
Seycove:
main entrance at round-about
Rockridge:
upper parking lot near exit
Sentinel:
across from the Firehall on
Crosscreek Road
WVSS:
main entrance on
Mathers Ave