North Shore Driving School Ltd
    Car Division: 1821 Lonsdale Ave., North Vancouver, BC V7M-2J8  Phone: (604) 988-1138 Toll Free: 1-(866) 988-1138
    Truck Division: 2990 Norland Ave., Burnaby, BC V5B-3A6             Phone: (604) 689-0110 Toll Free: 1-(888) 571-5777
  Serving Greater Vancouver Since 1961

Car Division Policies

Lesson Cancellation Policy:

If you need to cancel or change a scheduled driving lesson, we require at least 48 hours notice. If notification is received in less than 48 hours we may not be able to accommodate the change. For Sunday and Monday appointments notice must be received before 5:00pm on the preceding Friday.

Cancellations and lesson changes are NOT accepted by email.

If the school receives late notification of a change or cancellation and you wish to reschedule that lesson, a rescheduling fee will apply. If you have questions regarding rescheduling fees, please contact our office.

Road Test Cancellation Policy:

We require at least 72 hours notice (not including weekends) to cancel or reschedule a road test.

Road Test Fees:

Road test, licensing, medical, and other administrative fees charged by ICBC are the responsibility of the student. No such fees are included in the pricing of any of our courses.

In-Vehicle Lessons:

All vehicle lessons are conducted on a one-on-one basis, with only the instructor and the student in the training vehicle throughout the entire lesson, unless the student specifically requests there be another person present during the lesson.

Payment Plans:

All driving lessons for Class 4, 5, and 7 must be paid before or on commencement.

Class 4 accounts must be paid in full by the first in-vehicle lesson.

For GLP Programs:

A flexible pre-arranged payment plan may be set-up if requested (hours of training received and payments must remain at par). If full payment has not been received by final lesson, the Declaration of Completion will not be issued until payment is received.

Return Policy:

If you wish to discontinue your training, we will refund the portion that was not completed based on the amount of hours completed, minus a $50 administration fee.

If you discontinue, the package rate is no longer in effect therefore the full amount of each lesson will be subtracted from the package amount. If more than 3 hours of theory has been completed, we cannot issue a refund for theory classes. For a more detailed version of our refund policy, please contact our office at 604-988-1138.

School Pick-up Locations:

Capilano University:    parking lot 7, lower lot

Argyle:                            main entrance on Frederick Road

Carson Graham:         main entrance on Jones Ave

Sutherland:                   entrance on Sutherland Ave

Handsworth:                 main entrance on Edgewood Street

STA:                                main entrance on Keith Road

Windsor:                        main entrance

Seycove:                        main entrance at round-about

Rockridge:                    upper parking lot near exit

Sentinel:                        across from the Firehall on Crosscreek Road

WVSS:                            main entrance on Mathers Ave