North Shore Driving School Ltd
    Car Division: 1821 Lonsdale Ave., North Vancouver, BC V7M-2J8  Phone: (604) 988-1138 Toll Free: 1-(866) 988-1138
    Truck Division: 2990 Norland Ave., Burnaby, BC V5B-3A6             Phone: (604) 689-0110 Toll Free: 1-(888) 571-5777
  Serving Greater Vancouver Since 1961

Truck Division Polices

Lesson Changes:

If you are unable to attend or wish to change a scheduled driving lesson, the school must be notified at least 48 hours in advance. If you notify the school of a change in less than 48 hours, we may not be able to accommodate the change. Weekend appointment changes should be called in before 4:00pm the preceding Friday.

If the school receives late notification of a change or cancellation, and you wish to re-schedule that lesson (depending on the class of licence you are training in & the length of lesson you initially cancelled), our re-scheduling fees are as follows:

Class 1:     2 hours = $110     4 hours = $220

Class 3:     2 hours = $105     4 hours = $190

If you have any questions regarding the above re-scheduling fee, please contact our office at 604-689-0110.or toll tree 1-888-571-5777.

Payments:

Accounts must be paid in full by the first in-vehicle lesson. If full payment has not been received by the final lesson, a Completion Certificate will not be issued.

In-Vehicle Lessons:

All in-vehicle lessons are conducted on a one-on-one basis, with only the instructor and the student in the training vehicle throughout the entire lesson, unless the student specifically requests there be another person present during the lesson.

Lessons are based on a 55 minute hour, allowing the instructor a 5 minute break per hour.

The Student is responsible listed in 'MEMO TO OUR STUDENTS'.

At the end of every driving session each trainee out of respect for the next user is expected to sweep out their side of the cab and take away any extra dirty gloves, waste etc. A tidy work place is a mark of professionalism.

Return Policy:

If you wish to discontinue your training, we will refund the portion that was not completed based on the amount of hours completed in-class and in-vehicle, minus a $50 administration fee. If you discontinue, the package contract is no longer in effect therefore the FULL hourly fee of each lesson will be subtracted from the package amount. If more than 2 hours of theory has been completed, we cannot issue a refund. For a more detailed version of our refund policy, please contact our office at 604-689-0110.

Location:

All in-vehicle lessons and in-class sessions are conducted from our Truck Division located at 2990 Norland Avenue, Burnaby, BC.

Please contact our office directly should you wish to resume with your training or if you should require any changes to your existing schedule.

Road Test Fees:

Road test, licensing, medical, and other administrative fees charged by ICBC are the responsibility of the student. No such fees are included in the pricing of any of our courses.