Interested in our policies on
returns, privacy, and any other such things we come up with? This
is the place!
Return
Policy
- If you wish to discontinue
your training, the package contract is no longer valid.
- The amount of hours completed
in-class and in-car will be billed at regular rates plus a $50
administration fee.
- This total will be subtracted
from the paid package fees and the remaining amount will be refunded.
- If more than 3 hours of theory
has been completed we can not issue a refund.
- For a more detailed version
of our Refund Policy, please contact our office at (604) 988-1138
Privacy Policy
Until we have developed a full legal
description of our 'Privacy Policies', we won't be retaining any data
on any visitors to our site except while they are here (i.e. browser
version for content purposes only, etc.). We
will NOT retain this data anywhere. Should this change there will
be a news item stating that our 'Privacy Policies' have changed.
Lesson Change
Policy
If you are unable or
wish to change a scheduled driving lesson, the school must be notified
at least 48 hrs. in advance.
If notification is received in less than 48
hrs., we may not be able to accommodate the change.
Weekend appointment must be received
before 5:00pm on the preceding Friday.
If the school receives late notification
of a change or cancellation and you wish to reschedule that lesson,
a rescheduling fee will apply. If you have questions regarding rescheduling
fees, please contact our office.
ROAD TEST CANCELLATIONS:
North Shore Driving School Ltd.
requires minimum 72 hours notice (not
including weekends) to cancel or reschedule a Road Test.
Payment
Policy
Class 4 - Accounts must
be paid in full by the first in-vehicle lesson.
Car Division - A $200
deposit will secure a spot in the Theory Course, full payment must
be received by first in-car lesson, otherwise a flexible pre-arranged
payment plan may be set-up if requested (hours of training received
and payments must remain at par). If full payment has not been received
by final lesson, the "Completion Certificate" will
not be issued. Payments are arranged to each student's specific program.
IN-VEHICLE
LESSONS:
All vehicle lessons are conducted
on a one-on-one basis, with only the instructor and the student
in the training vehicle throughout the entire lesson, unless the
student specifically request there be another person present during
the lesson.
GLP GUIDELINES:
In 1998 ICBC introduced Graduated Licensing to B.C.; apart from other restrictions applying to the newly created "L" & "N" Class 7 & 8 Licences, the most fundamental changes applied to new License Holders is to extend their minimum period spent in the "L" stage to one year, and their minimum period in the "N" stage to two years.
The only exception to this rule is for student drivers who successfully complete an ICBC Approved G.L.P. [Graduated Licensing Program] Training Course, which is designed to facilitate concentrated, integrated training and practice; these students may then be issued a Declaration of Completion [D.o.C.] by the Driver Training School [D.T.S.], which will confer two Grade 11 Credits, as well as reducing the minimum time to be spent in the "N" stage to 18 months by permitting the CLASS 5 Roadtest to be taken 6 months sooner. It is incumbent on the D.T.S. to ensure that certain parameters are met, before they may issue the student driver a D.o.C., and these key requirements are listed below:
The Student must have attended all of the Theory Classes,
completed all assignments, and passed the Written Test administered by the D.T.S. in the class
The student must have completed at least 12 hours of in-vehicle with a GLP Approved Driving instructor.
The entirety of the integrated training [Classroom & Practical] should be completed within a maximum 365-day time frame
Our Instructors will always monitor each student's development throughout their Practical Training, and both students and their parents will be advised immediately of any particular concerns regarding individual progress. Beginning Competencies and practice hours will be reviewed on Lesson 3, while Exit Competencies and practice hours will be reviewed on Lesson 6 [of 8 lessons in the car]. At this time, the Instructor will consider all of the above ICBC stipulations to determine whether the student may be expected to qualify for their D.o.C. by the conclusion of their training. This is to allow for any necessary adjustments to the driving schedule and/or Roadtest, including postponement of lessons to allow more practice time if necessary, or additional lesson time to be purchased and built into the training program should it be required.
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